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How to reach the editorial desk at bcgame-alternative.com, report a factual error in an operator record, and see it corrected with a dated note.
Written by the editorial desk/Last checked:
Reads operator documents and records what they say
One address reaches the editorial desk: [email protected]. It is read by the people who maintain the operator records, so a message about a wrong licence number lands with someone who can open the register and check it.
Reporting a factual error
A correction is easiest to act on when it names three things: the page, the exact row or sentence, and the document that contradicts it. A link to the operator's terms page or to the register entry turns a report into a five-minute fix.
Register statuses and licence numbers get looked at first, because they change without notice and because they are the facts readers act on most directly. Studio lists, coin lists and clause references follow.
- The page URL and the heading it sits under
- The row or sentence you believe is wrong
- The document that shows the correct answer, with a link if you have one
- The date you looked, if the source is a register that changes
What happens next
We check the source ourselves rather than take the correction on trust, in both directions: a report that turns out to be wrong does not change the page either. If the report is right, the page is corrected and a dated correction note is published on it, saying what was changed and when. We do not edit an error away in silence.
If the report is about something we never published as a fact in the first place, for example a payout time or a bonus figure, the reply will say so. We do not print claimed payout speeds as measured results, and we have not deposited at or withdrawn from any operator listed here.
What we cannot help with
This site is not an operator and holds no accounts. We cannot see a balance, release a withdrawal, lift a restriction, complete a verification or open a dispute on anyone's behalf. Those go to the operator's own support channel, and for BC.Game that is [email protected], published on its own compliance page.
We also cannot advise on any reader's own legal position, and questions about the conditions attached to an operator's licence are answered on our licence check page rather than by email.
Other enquiries
Commercial, press and data enquiries reach the same address: [email protected]. Please put the subject in the first line, because it decides who picks the message up.
Questions people ask
- How do I report a wrong licence number?
Email [email protected] with the page, the row and a link to the register entry that shows the correct number. Licence and register corrections are handled first.
- Will you say when a page was corrected?
Yes. Corrections are published on the page with a dated note describing what changed. Every page also carries the date its facts were last checked.
- Can you help with my casino account?
No. This site holds no accounts and cannot act on one. Account, verification and withdrawal questions have to go to the operator's own support channel.
BC Game alternatives — How to reach the editorial desk at bcgame-alternative.com, report a factual error in an operator record, and see it corrected with a dated note.